Services Insights
Smart IT Solutions for Web Development & Custom Software
We provide scalable web development, SEO, and custom software solutions for businesses across Maharashtra.
- Web Development
- SEO Services
- Custom Software
- UI/UX Design
Frequently Asked Questions
Payment & Refund Questions
All project payments are milestone-based. Clients must clear each milestone payment within 5 working days. Full payment must be completed before project launch or delivery.
No, all quotes are provided in INR and GST is excluded unless explicitly mentioned in the proposal.
We offer 75% refund if work has not started, 50% refund if work has started, and no refund if more than 50% of the work is completed.
All cancellation or refund requests must be submitted in writing via email. Verbal requests are not accepted.
No, payments made for domain registration, hosting, or third-party tools are non-refundable as they are governed by external providers.
Invoices become outstanding if unpaid for more than 14 days after the due date. Delays may affect project timelines and delivery.
Yes, we provide 1-year free support if our credit “designed & hosted by Webech Software Labs” is displayed on the website.
It includes content updates, image replacements, bug fixes, minor navigation changes, and security updates. New features or pages are not included.
Yes, any additional customization or feature updates beyond free support scope will be charged separately or covered under AMC.
Yes, clients can opt for an Annual Maintenance Contract (AMC) based on their requirements for ongoing updates and support.